Uncompromising Quality
The 10 Point Process
Professional Watch Servicing
Our Watch Servicing Process
1. Diagnosis
Check in which condition the watch is. Based on the initial assessment, we will provide a cost estimate and a timeline for the service.
2. Dismantling
Removal of the bracelet or strap, and disassembly of the case and the movement. For the disassembly of both the case and the movement, special tools, and extensive training are required.
3. Cleaning
Once the case and the movement is disassembled, the individual parts are thoroughly cleaned in a deep ultrasonic/steam clean.
4. Inspection
After the parts are cleaned, each one is meticulously examined by our factory trained watchmakers
5. Replacement
Swapping worn parts with genuine manufacturer spares.
6. Reassembly
The case is skilfully reassembled, and all seals and gaskets are replaced to ensure the water resistance is back to factory standards.
7. Oiling
Each movement can contain hundreds of parts and our watchmaker painstakingly reassembles them. He also lubricates the contact points in the movement to minimise friction and prevent wear.
8. Timing
In several steps, our watchmaker adjusts the movement until the timepiece is operating at optimal precision. The calibration is key to meet the manufacturer’s tolerances.
9. Water Resistance
Every watch is vacuum and pressure tested, using test equipment with wet and dry chambers. Over a period of time, watches are tested to keep time accuracy.
10. Quality Control
Rigorous checks are carried out at each stage of the servicing process. During the final check, the power reserve, timing accuracy and aesthetic appearance of the watch is thoroughly checked.